FAQs

What is Livinestore.com?
Livinestore.com is an online retail platform—branded as Pakistan’s leading online dollar store—that offers a vast selection of everyday premium goods. We specialise in economical products (often priced around $1 each) across multiple categories such as kitchen accessories, home & wall decor, health & beauty, and more.
What products do you offer?
We offer a broad range of home and living products, including kitchen gadgets, home & wall decor items, health & beauty products, wardrobe organisers, baby & children’s toys, hangers & hooks, and more.
Is Livinestore.com a reliable platform?
Yes. Livinestore.com is a registered Pakistani business committed to authentic products and excellent customer service. We also maintain high customer satisfaction (e.g. a 97% positive feedback rating).

Order & Payment FAQs

How can I place an order? Simply browse our website, select the desired products, and proceed to checkout.
What payment methods do you accept? We accept various payment options for your convenience, including cash on delivery (COD)
Is cash on delivery (COD) available? Yes – we offer COD across Pakistan (subject to certain area restrictions).
Do you offer instalment plans? Currently we only accept full payments for orders. (Instalment options may be introduced in the future.)

What are your delivery charges?
Delivery fees vary by location and order size, but we offer free shipping on sufficiently large orders (for example, orders above PKR 1,999 qualify for free delivery).
How long does delivery take?
Typically, delivery takes 5–8 business days for major cities and 8–10 days for remote areas.
Do you ship internationally?
Currently, Livinestore.com only delivers within Pakistan.

What is your return policy?
We have a 7-day easy return and exchange policy. Products that are unused, in original packaging, and have manufacturing defects can be returned within 7 days of delivery.
How can I request a refund?
Contact our customer support team with your order details, and we will guide you through the refund process.

Is my personal information secure?
Yes. Livinestore.com uses secure encryption methods to protect your personal data.

How can I contact customer support?

What are your working hours?
Our customer support is available Monday to Saturday, 11:00–19:00 (11 AM–7 PM).
Do you have a physical store?
No. Livinestore.com is currently an online-store.
Can I track my order?
Yes. Once your order has shipped, you will receive a tracking number via SMS or email to monitor your delivery.